What does it mean to be an official Teltonika distributor?

It means being in the authorised channel of Teltonika Telematics UAB (Lithuania). The distributor buys directly from the manufacturer with IMEIs registered in the official system, verified firmware and factory technical support. Trackiber is an official Teltonika distributor in Spain.

How do I verify that a Teltonika device is genuine?

Every Teltonika device has a unique IMEI registered in the manufacturer's official panel. Trackiber registers the IMEI under your account on the day of dispatch, guaranteeing traceability and full 24-month warranty coverage.

What warranty covers a Teltonika GPS bought at Trackiber?

24 months of official Teltonika commercial warranty plus 3 years of legal warranty for individual consumers under Spanish law. RMA handled by Trackiber with the manufacturer: you do not ship to Lithuania, we do.

How many days does a Teltonika ordered at Trackiber take to arrive?

3-5 working days to Spain mainland and the 27 EU countries. Real stock in our Spain warehouse: orders before 14:00 ship the same working day. Flat rate 16€.

Can I invoice to a company with an EU VAT number?

Yes. For companies with a non-Spanish EU VAT number, invoice without VAT after VIES validation. For Spanish customers, invoice including 21% Spanish VAT. All invoices include the legal details required by the Spanish Tax Agency (AEAT).

Which Teltonika models does Trackiber distribute?

Full catalogue: FMC920 (4G entry), FMC150 (integrated CAN), FMC125 (Pro RS232/RS485), FMC650 (truck tachograph), FMC003 (OBD-II plug-and-play), FMC130 (Advanced), FMC234 (IP67 rugged), FMB920 (economical 2G), TAT240 (IP68 asset tracker), FTC880 (IP69K), CAN-CONTROL (adapter) and ADAS camera.

Warranty · Distribution

Official Teltonika distributor in Spain

Trackiber sells Teltonika hardware through the manufacturer's official channel, with invoices issued in Spain and warranty handled directly with Teltonika for the devices sold in this store.

01 · What changes for you

Why the official channel matters

The vehicle telematics market has Teltonika product circulating through different channels. Buying from an official distributor vs. an unauthorised reseller translates into four practical differences:

01 · Firmware

Factory-verified firmware

Devices with official firmware published by Teltonika. No third-party modifications, no firmware locked to a specific platform. Compatible with your current platform and with FOTA Web with no extra steps.

02 · Warranty

RMA handled with the manufacturer

We handle the 24-month commercial warranty directly with Teltonika. If your unit has a covered defect, we do not repair it ourselves: it goes back through the official circuit and you receive a factory unit.

03 · IMEI

IMEI registered in the Teltonika system

Every unit ships with its IMEI registered in the manufacturer's panel. That gives you automatic FOTA Web onboarding and direct manufacturer support if you need it at any point in the lifecycle.

04 · Supply chain

Traceable supply chain

Devices sourced from the official Teltonika channel with invoice issued by Trackiber. No anonymous middlemen, no parallel stock. The difference between a certified new unit and a "grey market" device with no traceability.

02 · How to verify it on your purchase

Three buyer checks

Invoice with Spanish VAT number. You receive an invoice issued by Manuel Gómez Muñoz (NIF 50338088N), not an intra-EU invoice from Poland or Lithuania. Your accounts team does not need to clear VAT separately.
IMEI queryable in FOTA Web. After delivery, register the IMEI in your FOTA Web account. If the unit comes from the official channel, the system recognises it instantly. If it is from a parallel channel, registration fails. That is the definitive test.
RMA against Teltonika, not against a reseller. If you have a hardware issue under warranty, the device goes through the official Teltonika circuit. You do not enter an internal reseller process with no traceability.

03 · Commitment

What we commit to on every order

Official firmware published by Teltonika at shipping time. If you need an earlier version for compatibility, we pre-configure it before dispatch.
24-month commercial warranty + 3-year legal warranty for consumers under Spanish Law 4/2022. Details at /pages/garantia.
RMA with first-response time of 1 working day and remote pre-diagnosis before returning the device.
Technical support in writing (EN/ES) at info@trackiber.com and via WhatsApp at +34 630 88 28 19.

04 · If you are switching from a competitor

Moving imported product to Trackiber support

If you already have Teltonika devices bought from another channel and want to move support and future orders to Trackiber, you do not need to change the hardware. The official channel covers any Teltonika unit with an IMEI registered in the system, regardless of how it entered the country.

The typical step is: you send us a list of IMEIs, we check their status in the official panel, we confirm coverage with you, and from that point on we handle support, RMA and future orders with you.